growth in customer engagement across channels for
a leading global pet food company
new business delivered for
a leading bank
jump in active customers for
the world's leading eye care brand
Go beyond traditional automation logics and start engaging with your customers across channels that they care about the most. The most interesting part of this entire exercise is that with FirstHive, you can go across multiple channels to reach out to your customers or prospects with automated communication.
Our patent pending algorithms will automatically collate the customer information basis their transactions and interactions with your brand across channels, and tag the behaviour against the named customers.
Create behavioral and CRM data based dynamic or static segments for your marketing requirements. Ensure your messaging is relevant for the target segments and enable your brand to maximize the ROI on their engagement spends.
The Wella business growth depends on building great Customer relationships. To achieve some aggressive growth objectives, we needed to differentiate ourselves on customer engagement and deliver a wow experience. We deployed the FirstHive Cross Channel Marketing this year help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. FirstHive is already helping us deliver a step jump in our customer engagement and bring to us some powerful real-time dashboards & analytics. We are excited what we can achieve with FirstHive and look forward to a growing relationship.
P. K. Hariharan
GM, COTY/Wella India
We send a large number of emails every month and we needed a reliable marketing application that will help us send out campaigns smoothly. After evaluating few products, we signed-up for FirstHive as it stood apart in list of features as well as price. FirstHive not only helps us in delivering quality email campaigns, but also gives us cross-channel capabilities with SMS and Social Media Marketing. We, now, have a better view of our customer's activities. FirstHive's customer support is great too. Looking forward to an enriching long-term partnership with FirstHive.
Yogesh Sonar
Sysad Network
Our customer base is that of blue collared customers and FirstHive™ has found a very easy way to help us engage with them. Partnering with FirstHive™ has improved our business by making us more engaged with our customers.
Shashank Pore
Chief Marketing Officer(CMO), Polycab
They have helped us automate our processes. The transitions were handled well. All the success criteria were met successfully.
Karan Mehta
ABM Brand Operations, P&G
We wanted a technology portal for the biggest consumer promotion campaign of the year and we deployed our campaign on FirstHive™. They had a solution focused approach for us. Their solutions were measurable, result oriented and translated into real sales for us.
Poorva Bhatikar
Asst Brand Manager, Wheels, Mattel Toys
